HR & Operations Officer

We are looking for an organised and proactive HR & Operations Officer with at least 4 years of relevant experience, including experience in high-growth software companies. This role covers HR management, payroll, compensation, job leveling, and employee development, supported by strong operational skills and practical use of AI tools.

Key responsibilities

• HR management: Manage day-to-day HR operations, maintain employee records, and implement HR policies and procedures.

• Payroll: Prepare and coordinate monthly payroll, ensuring accuracy and timely processing.

• Compensation and leveling: Support compensation benchmarking, salary reviews, and the development and maintenance of job levels, salary bands, and career progression frameworks.

• Employee development: Coordinate performance reviews, development plans, and learning initiatives. Work with managers to establish clear expectations and growth opportunities.

• Company representation: Communicate the company’s mission, culture, and career opportunities to prospective and new employees, building enthusiasm for joining and growing with the team.

• Operational improvement: Build and improve HR workflows, documentation, and systems to support a growing software business.

• Reporting and documentation: Maintain HR reports, operational trackers, policies, and standard procedures to support planning and decision-making.

• AI-assisted document management: Use approved AI tools to create, organise, and improve documents, templates, and workflows. Review outputs for accuracy and protect confidential information.

Requirements

• Minimum 4 years of experience in HR management or HR operations, including hands-on payroll experience.

• Previous experience working in high-growth software companies, with an understanding of the needs of rapidly scaling teams.

• Hands-on experience with compensation, job leveling, and employee development.

• Strong communication and relationship-building skills, with the ability to confidently sell the company’s vision, culture, and opportunities to prospective and new employees.

• Ability to turn business needs into practical HR processes and clear documentation.

• Practical experience using AI tools, such as ChatGPT or Microsoft Copilot, to create and manage documents and improve efficiency.

• Proficiency in Excel or Google Sheets and experience working with HR systems.

• Strong organisation, attention to detail, and ability to manage changing priorities independently.

• Sound judgement and discretion when handling confidential information.

Preferred

• Experience building or improving HR processes as a company scales.

• Familiarity with career frameworks and development needs across engineering, product, and other software business functions.

What we offer

• Purpose: The opportunity to contribute to making AI a public good

• Growth: A self-directed environment where you can take initiative to shape your role and career

• Compensation: Market-competitive compensation including, for most roles, exposure to pre-launch tokens

In addition, 0G Labs is committed to the health and well being of all of our team members. To that end, we provide reimbursements towards a holistic set of experiences and courses:

• Core self: Transcendental Meditation

• Mind: Landmark Education

• Emotion: Art of Communication

• Presence: Speech Coach

• Body: Fitness, gym and exercise memberships/classes